| Customer Support |
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To See Frequently
Asked Questions  |
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If you have
Problems Downloading a product  |
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If
you didn't receive your E-mail confirmation and installation serial
number: |
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If
you get the error message "Your computer screen is not set to
at least 800 by 600 pixels resolution, and thus the Program cannot
be installed." You
can probably increase your screen resolution and then run the installer
again. You can attempt to change your screen resolution as follows:
click on "Settings" in your Start Menu, select "Control
Panel". Click on the icon labeled "Display". Click
on the tab labeled "Settings". The screen resolution is
shown on the lower right in a box labelled "Screen Area" or "Desktop
Area". If needed, you can attempt to increase the resolution
by moving the slider bar in this box to the right. |
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Software Updates You
will be notified via E-mail if an update is available for your product. |
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Other Problems,
Questions, and Suggestions. To send us a private (encrypted)
message (safe for credit card numbers and other sensitive information) |
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